Reversing Our Way- How Technology Can Keep Us from Doing What We Should (Pt 1)
Bob Hyatt
September 26, 2019

I was in a Red Robin restaurant awhile back with my family.

It was dinner-time, the place was packed, and as we were standing around waiting for a table, I noticed another family doing the same. Mom, Dad, two teenaged kids. They were all standing facing each other, all looking down at their phones, none of them saying a word to each other. Later, after we had eaten, I got up to use the restroom and noticed the same family at their table, eating, still all with phones in hand, not saying a word to one another. I heard that ample of divorce cases has been filed by people as there is lack of love and affection between spouses because of mobile addiction.You can also get divorce lawyer’s help in Fresno when you get pissed off by your spouse and family limitations.

I’m assuming they were Instagraming pictures of their food so everyone would know what a nice meal they having together…

Here’s the thing about technology that we want to consider today as we discuss its uses in mission and the life of the church.

Technology makes it so that we can do so much, that we often are unable to do what we should do.

My general experience with trying to get work done these days is that I have 15 browser tabs open at any one time. I’m simultaneously trying to catch up on the news, respond to email as it comes in, catch up on the shows I missed last night AND get some work done. And I can do so much through technology that I often fail to do what I should.

Right now the Church is in the midst of some massive sea-changes in regards to the use of technology. It’s opened up new possibilities: I can be a pastor in Seattle, WA, or Atlanta, GA or Grapevine, TX and speak weekly , be the teaching pastor for groups of people in Albuquerque NM, or Colorado Springs, CO or Miami FL. I can now holographically project myself onto a stage in a church a thousand miles away from where I am, and only the most perceptive in the crowd will notice it’s not really me. I can extend my congregation through the magic of the series of tubes known as the internet to people sitting on their couches, in their pajamas, singing along, worshipping as part of an internet “congregation.”

And so we as a church CAN do so much through technology- but is it keeping us from doing what we should? And more to the point- is it forming us, both as individuals and communities, in ways that it shouldn’t?

None of this is new.

In the early 1950s when Robert Schuller and others across the nation combined a growing car culture with “Church,” they believed they were reaching a segment of the population traditional church wouldn’t or couldn’t. “Drive-In Church” allowed parishioners to hear a sermon, sing some songs, even receive communion and give—all without the fuss and muss of face-to-face interaction. Except for a through-the-window handshake from the pastor as they rolled away.

And while they may have been able to point to a number of folks who “attended” who otherwise might not have, the question of what was being formed in these car congregations through limited interaction, a completely passive experience, and a consumer-oriented “Come as you want/Have it your way” message, meant that (thankfully) after a brief period of vogue, “Drive-In Church” has remained a niche curiosity.

The problem with the drive-in church model isn’t that it isn’t church—it’s that it is just “church” enough to be dangerous. What this almost-church does is park people in a cul-de-sac where they have access to the easiest and most instantly satisfying parts of church while exempting them from the harder and more demanding parts of community. And in that, it became a malforming influence on the people involved. Church became consumerized. Something to ingest, critique, consume , but with only the minimum amounts of commitment being asked.

And in my mind, it’s exactly those same malforming influences we need to beware of as we integrate technology in our communities. Whether it’s the simple stuff like putting the words to Scripture on a screen all the way up to starting an internet campus of our church. The question is: How is this forming us for mission or failing to form us for mission?

Here is a maxim of technology that we need always to be mindful of: Technology, when taken to its logical end, reverses on itself.

In his book,  Flickering Pixels  (which I encourage you to check out!), Shane Hipps makes this point:

“Every medium, when pushed to an extreme, will reverse on itself, revealing unintended consequences. For example, the car was invented to increase the speed of our transportation, but having too many cars on the highway at once results in traffic jams or even injury or death.
The internet was designed to make information more easily accessible, thereby reducing ignorance. But too much information or the wrong kind of information reverses into overwhelming the seeker, leading to greater confusion than clarity. It breeds misunderstanding rather than wisdom…
In the same way, surveillance cameras, when there are too many that see too far, reverse into an invasion of privacy.”

In case of accidents you can also find attorneys for personal injury claims or you can also find personal injury leads to claim compensation. In other words, what was originally meant to make us go fast now slows us down, what was meant to make us smart now increases our ignorance (well, never  our  ignorance… just  other  peoples’, right?) and what was meant to make us feel safe now makes us feel exposed. With the support and aid from the attorneys for traffic tickets claims in Long Island, the mistakes occurring in road transportation can be brought to the court’s knowledge.

This is the rule: Technology, taken too far, creates the opposite of what it was intended to create. 

Ask yourself- Email was meant to keep you in touch and ease communication, right? But when you are trying to process 100 emails a day, you don’t feel in touch, you feel crushed. You’re not communicating- you are wading through spam, forwards, fyi’s… Your emails get shorter and shorter, more and more terse, and  mis-communication  happens more often than not. 

Reversal.   

Here’s what was happening in Drive-In Church. More people were being gathered because of the magic of technology- little speaker boxes on their windows allowed them to drive-in, and avoid the hassle of ever having to leave the parking lot. And as much as many of us have had the experience of driving up to church, sitting in our cars and wishing we didn’t actually have to go in, the point is, we actually have to go in. The point of church is not hearing a sermon. It’s hearing it together . It’s not singing a worship song, it’s worshipping together . It’s not being changed by the Word of God, it’s being changed by it together . And that particular use of technology, as innovative and creative as it was, actually produced the opposite of what it was intended to create. Whatever it made, it didn’t make church.

In Part Two, we’ll talk specifically about how technology mis-shapes the church, and what we can do about it.

By Bob Hyatt • October 7, 2026
“When God works in us nothing is useless, and nothing is spared.” - Jeannine Brown, Carla Dahl and Wendy Corbin Reuschling, Becoming Whole and Holy “There is no circumstance, no trouble, no testing, that can ever touch me until, first of all, it has gone past God and past Christ, right through to me. If it has come that far, it has come with great purpose, which I may not understand at the moment.” - Alan Redpath Here's something I've noticed about people as they get older: they tend to go one of two ways. They either get sweeter with age or they get crankier. They grow wiser and more like Jesus, or they grow bitter and more like the worst version of themselves. That's because life is formation. Everything we do and everything we go through shapes us one way or the other, mostly depending on how we respond to what happens to us, whether it's extraordinary or completely ordinary. Ministry works the same way. I've watched leaders come out of nearly identical trials in completely different shape. Some come out stronger. Others come out deeply wounded, discouraged, and ready to quit. The difference usually comes down to where they see God in the middle of the struggle, absent or present, and what questions they ask about it. Some ask, "God, why is this happening to me?" Others ask, "God, what could you want to form in me through this?" Both views of God will shape us, and so will both questions. They just shape us in very different directions. In my experience, the most common sin in church leadership is an obsession with numbers and results, paired with neglect of our own souls. On top of that, we rarely stop to notice how those numbers and results, and how ministry itself, are shaping us. So here's my suggestion: stop working so hard to develop your ministry and start noticing that your ministry is developing you. How you handle the realities of church leadership will determine not only what your church becomes but what you become. Leadership and ministry will form you. The only question is: into what? One tool God uses: the fishbowl Some people hesitate to become a pastor because it opens them up to scrutiny, and now and then to outright criticism. When I was a young leader, I hated the "fishbowl effect" of ministry. Everyone was watching me, and my mistakes seemed to count for a lot more than anyone else's. It felt deeply unfair that flaws that wouldn't even register at most people's jobs could cost me my job, my reputation, and my community. Never mind that maybe it bothered me so much because I had such a generous supply of those flaws. After years of living under the steady gaze of critics and cranks, I see the fishbowl differently. These days I actually welcome it. Richard Baxter, a Puritan pastor in the 1600s, put it this way: “While you are as lights set upon a hill, think not to lie hid... do your work as those that remember that the world looks on them... ready to make the worst of all... and to make faults where they cannot find them.”[1] Baxter understood that anyone who calls others to live like Jesus is going to get called out when they don't. His advice? Live like the world is watching, because it is. Some people in your life are ready to yell "Hypocrite!" at the first opportunity, to point out failings they share themselves, and, as Baxter says, even to invent faults when they can't find real ones. And Baxter's fishbowl had a few neighbors peering over the fence. Ours has a livestream, a comment section, and someone screenshotting the announcements. But Baxter goes further. He says we should be glad about it: “As you take yourselves for the lights of the churches, you may expect that men's eyes will be upon you. If other men may sin without observation, so cannot you. And you should thankfully consider how great a mercy this is, that you have so many eyes to watch over you, and so many ready to tell you of your faults; and thus have greater helps than others, at least for restraining you from sin. Though they may do it with a malicious mind, yet you have the advantage of it.” As a Pastor, you have more eyes on you and more people paying attention to how you live. That means you have more help than most in living well and avoiding sin. What some people mean for evil, God means for your good (Genesis 50:20). What looks like a downside of ministry turns out to be a path to maturity, to formation. In practical terms, living your life in front of others pushes you to do what you already know you should do. And it often keeps you out of things you might slide into if nobody were watching. One important caveat: embracing accountability isn't the same as tolerating abuse. Healthy scrutiny sharpens you. A congregant who attacks your spouse or treats your kids like church property is a different problem, and it calls for boundaries, not gratitude. Let's be clear, though: the fishbowl isn't enough on its own. What we're really after is internal: character, a changed heart. But knowing we're living out loud in front of a watching church and a watching world gives us structure, and that structure can help us build the habits and rhythms of holiness we want. As we try to let the heart and character of Christ take deeper root in us, we have the advantage of lots of eyes around us "encouraging" us to stay on the straight and narrow. My sense is that people who embrace this find that, over time, what starts on the outside moves more and more to the inside. Slowly, the choices we make because others are watching become, through habit, real character. Because I know people are watching, I think twice about what I say in public, what I scroll past on my phone, and how I talk to my kids at church or out on the sidewalk in front of the neighbors. More and more, those choices, first made because of an audience, become part of who I am. That's especially true when I treat those moments as kairos [2] moments: times when God breaks in and uses my awareness of a watching world to show me the character He wants to form in me and the choices He'd like me to make. But what if we don't embrace it? What about those who get shipwrecked by moral failure, character flaws, and private sins gone public? People who resent the fishbowl of ministry and the Christian life often end up living one way in public and another in private. It's as if their anger at being scrutinized pushes them into a divided life: they'll play by the rules in public but insist on their own rules in private. Frustrated with the audience around them, so eager to find fault, they forget the true Audience they live before. And as we've all seen from too many spectacular crash-and-burns, the fallout is often devastating. Families, churches, and the reputation of the whole Church take serious damage. Pastors, recognize that your formation is happening, one way or another… and make peace with the fishbowl. It's going to be there whether you like it or not. If you embrace it, you may find it spurring you on toward love and good deeds (Hebrews 10:24) and keeping you clear of the sins that have taken down so many in ministry before you. “You should thankfully consider how great a mercy this is, that you have so many eyes to watch over you.” Let the Holy Spirit use your public life, and every eye watching it, to shape and form you. The fishbowl and the formation of a life in ministry are coming either way. Let them help answer the question: into what? To further explore your own formation through ministry, join us at the Multiply Summit with special guest Rich Villodas this coming February in the Washington, D.C. area! Adapted from Eldership and the Mission of God by Bob Hyatt and J.R. Briggs. [1] Richard Baxter, The Reformed Pastor, London, 1657, p. 21. [2] Kairos is one of the Greek words for time, but it's different from chronos. Chronos is linear, calendar time. Kairos refers to significant moments full of possibility. Here, it means those times when God steps into chronos.
By Bob Hyatt • April 13, 2026
Here's a message from Ecclesia Pastor Aaron Graham